Last Updated: April 2026

Privacy Policy

Innovacio Technologies respects your privacy and is committed to protecting your personal data in accordance with GDPR, and global data protection regulations.

GDPR CompliantIT Act 2000SSL SecuredNo Data Sales

Information We Collect

Personal Information

When you contact us, book a consultation, request a demo, submit forms, or communicate via chatbot or email, we may collect: full name, email address, phone number, company name, job title, business requirements, and country / location.

Automatically Collected Information

When you visit our website, we may automatically collect: IP address, device information, browser type, operating system, pages visited, time spent on pages, referral source, and session behavior. This helps us improve website performance and user experience.

How We Use Your Information

Purposes

We use collected information to provide AI and software services, respond to inquiries, deliver consultations and demos, improve our products and services, enhance website functionality, send service-related communications, provide customer support, maintain platform security, analyze website performance, and comply with legal obligations.

We do not sell personal data.

Legal Basis for Processing (GDPR)

Lawful Bases

If you are located in the European Economic Area (EEA), we process your data under: Consent (e.g., you submit a contact form), Contract Performance (e.g., you request development services), Legitimate Business Interests (e.g., we analyze website performance), and Legal Compliance (e.g., we comply with regulatory requirements).

Cookies Policy

Essential Cookies (Always Active)

Required for the website to function - security cookies, session cookies, load balancing cookies, and form submission cookies. These cannot be disabled.

Analytics Cookies (Optional)

Used to understand website usage via Google Analytics, traffic monitoring, performance tracking, and user behavior analysis. Help us improve performance, optimize user experience, and measure engagement.

Marketing Cookies (Requires Consent)

Used to deliver relevant marketing - Google Ads tracking, Meta Pixel, retargeting cookies, and campaign measurement. These are optional and require your explicit consent.

Data Sharing & Third Parties

Trusted Partners Only

We may share data with cloud hosting providers, analytics services, CRM systems, payment processors, email services, security monitoring providers, and legal authorities - only when necessary. These partners are contractually obligated to protect your data. We do not sell personal information.

International Data Transfers

Global Operations

Our services operate globally. Your data may be transferred to India, the United States, the European Union, or other countries. We ensure compliance through Standard Contractual Clauses (SCC), GDPR safeguards, secure infrastructure, and data protection compliance.

Data Retention

Retention Periods

Customer inquiries: up to 24 months. Client project data: duration of contract. Legal records: as required by law. Analytics data: up to 26 months. After these periods, data is securely deleted.

Data Security

Security Controls

We implement SSL encryption, secure servers, access control systems, firewall protection, data encryption, monitoring and logging, and secure cloud infrastructure. We continuously review and improve our security practices.

Your Rights Under GDPR

EU Data Subject Rights

If you are located in the European Union, you have the right to: access your personal data, rectify inaccurate information, request erasure, restrict processing, data portability, object to processing, withdraw consent, and lodge a complaint. You may exercise your rights by contacting us.

Children's Privacy

Age Restriction

Our services are intended for businesses and professionals. We do not knowingly collect data from individuals under 16 years old. If such data is discovered, it will be deleted immediately.

AI & Automated Processing

AI Technologies

Our services may use artificial intelligence and automation to analyze user behavior, process data inputs, generate insights, automate workflows, and improve decision-making. We ensure human oversight, secure data processing, responsible AI usage, and compliance with applicable laws.

Updates to This Policy

Policy Changes

We may update this Privacy Policy periodically due to legal updates, technology changes, service improvements, or regulatory requirements. The latest version will always be available on this page.

Third-Party Links

Our website may contain links to third-party websites including external tools, partner platforms, and client websites. We are not responsible for their privacy practices and recommend reviewing their individual privacy policies.